ALAINA MOORE

Bloomington, IN | (765) 621-3731 | alaina2004@comcast.net | amm58@iu.edu

PROFESSIONAL PROFILE

Results-driven Indiana University junior pursuing a B.A. in Media Marketing & Advertising with a 3.5 GPA and extensive experience in high-pressure, client-facing sales environments. Known for building strong relationships, communicating with confidence, and influencing purchasing decisions through consultative interactions. Thrives in fast-paced, performance-based settings requiring professionalism, adaptability, and persuasive communication.

CORE COMPETENCIES

Consultative Sales • Relationship Building • Persuasive Communication

Client Engagement • Objection Handling • High-Volume Performance

Professional Presentation • Time Management • Team Collaboration

Microsoft Excel • Microsoft Word • Microsoft PowerPoint

EDUCATION

Indiana University Bloomington — Bloomington, IN

B.A. in Media Marketing & Advertising | Senior

GPA: 3.5

Business communication, marketing strategy, and professional presentation coursework

Applied Excel, Word, and PowerPoint in data organization, presentations, and collaborative projects

SALES & CLIENT EXPERIENCE

Server/Bartender | Wolfies Bar & Grill — Pendleton, IN

2024 – Present

Manage high-volume client interactions while maintaining strong rapport and repeat business

Influence purchasing decisions through confident recommendations and consultative communication

Perform under pressure while balancing multiple priorities, transactions, and customer needs

Strengthened negotiation, relationship-building, and problem-resolution skills in a competitive environment

Server | Hill Crest Country Club — Indianapolis, IN

2024

Delivered premium service within an exclusive private club setting requiring professionalism and discretion

Built relationships with members through personalized communication and attention to detail

Adapted quickly to dynamic events and high-expectation clientele

Customer Service Associate | Sophie’s Bagels — Pendleton, IN

2020 – 2024

Developed strong communication and sales fundamentals in a fast-paced retail environment

Managed transactions, multitasked efficiently, and maintained positive customer experiences

LEADERSHIP & ACTIVITIES

Varsity Tennis Athlete — Demonstrated discipline, competitiveness, and team leadership

Best Buddies & Community Volunteer Experience